Legal notice
Book your stay in Uzès!
Establishment BOUTIQUE HOTEL ENTRAIGUES ****
Company name: SAS BALTHAZAR
Registered office: 8 rue de la Calade – 30700 Uzès
RCS: 800 537 003
VAT number: FR 49 800 537 003
Legal form: Simplified joint-stock company
Accommodation
The website is hosted on OVH Cloud servers.
Head office: 2 rue Kellermann, 59100 Roubaix, France
Editorial content
The Site offers editorial content (hotel, rooms, etc.) for informational and documentary purposes only. This content should be considered as food for thought. Users are encouraged by the Publisher to approach this information with a critical and discerning eye.
Hyperlinks to third-party websites
The Site offers hyperlinks pointing to websites published by third parties. The establishment of these links does not imply endorsement by the publisher of the content of said sites. The Publisher cannot permanently monitor the content of said sites and therefore cannot guarantee: the accuracy, reliability, relevance, updating, or completeness of their content; their access and proper technical operation. Consequently, the Publisher's liability may not be incurred in the event of any dispute between a site referenced on the Site and a User. Only the publishers of the sites referenced on the Site may be held liable.
Privacy and protection of personal data
The Site collects personal information provided by Users during their visit to the Site. This collection allows for: The establishment of general statistics on site traffic; The sending to the email addresses provided by Users of responses, various information, or announcements from the Publisher. The collection and processing of personal information on the Internet must comply with the fundamental rights of individuals. Consequently, the Publisher is committed to a processing policy in compliance with Law No. 2004-575 of June 21, 2004, on confidence in the digital economy. Every user of the Site has the right to access, modify, rectify, or delete personal data concerning them. They can exercise these rights by contacting the Publisher at the contact details indicated at the top of the page. To facilitate the exercise of these rights, Site Users can unsubscribe by clicking on the unsubscribe hyperlinks present in the emails sent. Computers connecting to the Site servers receive one or more very light text files on their hard drive commonly referred to as "Cookies". Cookies record information relating to navigation on the Site carried out from the computer on which the "cookie" is stored (pages consulted, date and time of consultation, etc.). They make it to identify successive visits made from the same computer. Persons connected to the Site are free to object to the recording of "cookies". To do this, they can use the corresponding features on their browser. However, the Publisher draws the Users' attention to the fact that, in such a case, access to certain services of the Site may be altered or even impossible.
Security of transactions
The Publisher undertakes to implement all legal and technical measures to secure communications. To this end, the Publisher is bound by a best-efforts obligation to prevent data misappropriation and to comply with applicable regulations. However, Site Users are aware of the technical specifics of the Internet network and its inherent risks. Consequently, the Publisher cannot guarantee to Users that data exchanged via the services offered by the Site will not be fraudulently harvested by third parties.
Intellectual property rights
The Publisher holds the rights regarding certain data protected by the Intellectual Property Code. This applies in particular to its trademark(s), graphic design, and database. Consequently, any offline or online exploitation, free of charge or for a fee, of all or part of this data without the express consent of the Publisher is prohibited.
Service availability
The Publisher has a best-efforts obligation regarding service accessibility and implements the necessary structures to make the Site accessible 7 days a week, 24 hours a day. However, the Publisher may suspend access without notice, notably for maintenance and upgrade reasons. The Publisher shall in no event be held liable for any potential prejudice that may result for the User or any third party. The Publisher may at any time delete all or part of its Services or modify their content, particularly for technical reasons, without prior notice. The Publisher reserves the right to refuse, unilaterally and without prior notification, any User access to all or part of the Site. Such a decision may be made in the event of a breach of the terms of this text by a User.
Governing law
This text is governed by French law. The Publisher reserves the right to amend its terms, conditions, and warning notices at any time.
Terms and Conditions of Sale and Cancellation
The standard B&B rate includes accommodation and breakfast.
The tourist tax is always an additional €2.50 per adult per day.
No payment is required at the time of booking, but a credit card number
is required to guarantee and confirm the reservation; the credit card will
not be charged. The balance is payable on site upon arrival.
Cancellation and sales conditions:
STANDARD B&B RATE
1) For any reservation from September 1st to June 30th inclusive: Free cancellation up to 24 hours before the arrival date. In case of cancellation or no-show on the day of arrival: 100% of the first night will be charged (excluding taxes).
2) Please note, for any reservation from JULY 1st to AUGUST 31st inclusive: Free cancellation up to 7 days before the arrival date. In case of cancellation or no-show less than 7 days before the arrival date: 100% of the total reservation amount will be charged (excluding taxes).
3) Accepted payment methods: Visa, Eurocard/Mastercard, American Express, UnionPay, Cash, Holiday Vouchers.
4) Taxes: Rates are based on the VAT rate in effect on 01/07/2014. They are indicative and may be subject to change.
NON-REFUNDABLE PROMOTIONAL RATE
The Non-Refundable promotional rate includes accommodation and breakfast.
The tourist tax is always an additional €2.50 per adult per day.
Prepayment of the entire stay upon confirmation of the reservation by credit card.
1) The promotional rate booking is non-cancellable, non-refundable, non-
modifiable, and requires full prepayment at the time of booking.
2) Specific sales conditions:
3) The total price of the reservation will be charged at the time of booking.
4) In case of cancellation, no refund will be issued.
5) Cancellation policy – NON-REFUNDABLE / NON-CANCELLABLE, Non-
Modifiable.
6) Total prepayment upon booking: 100% of the total amount excluding taxes is charged upon
booking.
7) The credit card used for prepayment will be requested upon your arrival
at the reception desk.
8) In case of early departure or no-show at the hotel, the entire stay
will be due, and no refund or modification will be possible for any reason
whatsoever.
9) Taxes: Rates are based on the VAT rate in effect on 01/07/2014. They are for
information purposes only and may be subject to change.
PROMOTIONAL OFFERS
LE BOUTIQUE HOTEL ENTRAIGUES may offer promotional offers on its website concerning accommodation services provided on a specific date or period, for which no cancellation is possible (Article L121-20-4 of the Consumer Code). Promotional offers from LE BOUTIQUE HOTEL ENTRAIGUES cannot be combined with one another.
GIFT PACKAGES & VOUCHERS
The terms and conditions of 'Gift Packages' and 'Gift Vouchers' are subject to the general terms and conditions of sale and comply with the same cancellation conditions as non-refundable, non-cancellable promotional offers. The reservation of these offers is confirmed to the client by email only after validation. THE GIFT PACKAGE OR VOUCHER CARD MUST BE PRESENTED TO THE SERVICE PROVIDER UPON ARRIVAL. Otherwise, the stay will be charged at standard rates and payment terms.
MODIFICATION OF RESERVATION
Any request for modification of a reservation must be made directly to our establishment, either by post or by email at info@hotel-entraigues.com. This modification request will only become effective once LE BOUTIQUE HOTEL ENTRAIGUES has confirmed its acceptance by email.
CANCELLATION BY LE BOUTIQUE HOTEL ENTRAIGUES
In the event of cancellation by the owner due to force majeure, the owner will refund the sums collected or issue a credit note valid for 1 year, expiring on the date N+1 indicated on the credit note.
INSURANCE
The tenant certifies that they are covered by personal liability insurance.
ROOM AVAILABILITY
From 3:00 PM to 9:00 PM.
CHECK-OUT
By 10:00 AM.
BREAKFAST HOURS
Breakfast is served exclusively in the dining room and breakfast room from 7:00 AM to 9:30 AM.
PETS
Pets are allowed in the rest of the establishment, provided they are properly supervised by their owners to ensure the peace and quiet of all our guests. No pet is allowed to be left alone without a keeper in the rooms or within the establishment.
EXCEPTION: The 75 m2 Prestige suite does NOT allow ANY pets.
HOUSE RULES
The kitchen, non-public areas, and private areas are not accessible to guests.
The panoramic terrace and pool surroundings are not to be used for picnics or parties.
The panoramic terrace on the 4th floor closes from 10:00 PM to 9:00 AM, and the pool area closes from 9:00 PM to 9:00 AM.
All areas of the Hotel are strictly non-smoking, including all individual rooms.
However, smoking is tolerated on the panoramic terrace and by the pool.
CHILDREN
Children stay at BOUTIQUE HOTEL ENTRAIGUES under the sole responsibility of their parents. The swimming pool is unsupervised, as is the panoramic terrace on the 4th floor.
To ensure the peace and quiet of our guests, babies are accepted (with a cot) in the rooms only.
ART OF LIVING
Guests are asked to respect a certain standard of living to guarantee the tranquility of the premises and the comfort of its guests. Furthermore, guests are requested not to smoke inside the establishment, in the rooms, or out of the windows, and not to light candles. The client undertakes to return the rooms in perfect condition at the end of their stay and to declare and financially assume responsibility for any damage for which they may be held liable.
PERSONAL BELONGINGS
LE BOUTIQUE HOTEL ENTRAIGUES declines all responsibility in the event of theft, loss, or damage to clients' personal belongings within the Hotel and the Boutique Hôtel Entraigues Garage. Any items left behind in the room after the stay may be forwarded to the person concerned upon request and at their expense.
SECURITY
Only guests staying at BOUTIQUE HOTEL ENTRAIGUES are authorized to use the common areas, the swimming pool, and the 4th-floor panoramic terrace. From 9:00 PM, the swimming pool is no longer accessible, and the pool entrance door is locked.
MEDIATION
The client is reminded that, in accordance with Article L. 121-21-8 12° of the Consumer Code, they do not have the right of withdrawal provided for in Article L. 121-21 of the Consumer Code.
The Sales Conditions of the booked rate specify the cancellation and/or modification terms for the reservation.
In the event of a complaint, the Client may contact the Management department of Boutique Hôtel Entraigues. The latter has a period of 30 days to provide a response.
In the event of disputes, failing a satisfactory resolution with Boutique Hôtel Entraigues, the Client may also contact the Tourism and Travel Mediator, to which the professional is affiliated.
The Mediator can be contacted via the online form or by post (by downloading the PDF form from the website).
Contact details and referral procedures are available on their website: www.mtv.travel.
JURISDICTION
This contract is governed by French law.
Any disputes arising from this contract, concerning its validity, interpretation, execution, termination, consequences, and aftermath, shall be submitted to the competent courts under standard legal conditions. The competent court shall be that of Nîmes-Gard.
Privacy policy
Cookie policy
1. What is a cookie?
This is a text file deposited in a dedicated space on the hard drive of your terminal (computer, tablet, mobile phone, or any other internet-optimized device) when viewing online content or advertising. This cookie file can only be read by its issuer. During its period of validity, it allows the issuer to recognize the relevant terminal each time that terminal accesses digital content containing cookies from the same issuer. The cookie does not identify you personally, but only your terminal's browser.
2. Types of cookies
There are different types of cookies:
Session cookies, which disappear as soon as you leave the browser or the website;
Persistent cookies, which remain on your device until their lifespan expires or until you delete them using your browser settings.
However, cookies are anonymous and are under no circumstances used to collect personal information.
3. Our use of cookies
We use cookies and other trackers to facilitate navigation on our website and optimize your experience.
Functionality cookies are designed to adapt our websites to your device's display preferences (language, currency, display resolution, operating system used, configuration and parameter settings for displaying the pages of the sites according to the device you are using and its location, etc.); memorize certain information that you enter on our websites to facilitate and personalize your future browsing sessions (for example, displaying your first and last name if you have a user account and have identified yourself); allow you to access your personal areas more quickly by saving identifiers or data that you have previously provided.
Audience measurement cookies are intended to improve your browsing comfort by helping us understand your interactions with our sites (most visited pages, applications used, etc.); these cookies can be used to generate statistics or test different displays to improve the interest and usability of our services.
When you browse our website, advertising cookies will be placed on your computer to understand your interests. Our advertising display partners can then enable us to offer you retargeting ads on other sites based on your online activities on our website. The techniques used by our partners do not collect personal information such as your name, email address, postal address, or telephone number.
4. Disabling cookies
You have the option to accept or decline cookies from all websites you visit by modifying your internet browser settings. Each browser's configuration is different. It is described in your browser's help menu, which will guide you on how to change your cookie preferences.
Personal data
Our privacy policy and the procedures for exercising GDPR-related rights
Privacy policy.
In accordance with the General Data Protection Regulation (known as "GDPR"), Boutique Hôtel Entraigues has established a personal data protection policy for Customers, as set out in this Charter.
It applies to the company Boutique Hôtel Entraigues as the data controller.
1. Data controller
Personal data is collected by the company: SAS BALTHAZAR / BOUTIQUE HOTEL ENTRAIGUES with a capital of 8,000.00 €, having its registered office at 8, rue de la CALADE 30 700 Uzès – FRANCE, registered with the Nîmes Trade and Companies Register under number 800 537 003.
2. Data collected
আমরা নিম্নলিখিত ডেটা সংগ্রহ এবং প্রক্রিয়া করি:
– Your identity (title, surname, first names, address, telephone numbers, email, date of birth, IP address). A copy of an identity document may also be kept as proof of the exercise of a right of access, rectification, or opposition, or to comply with a legal obligation;
– Your browsing data;
– Data relating to your payment methods (bank details, check number, bank card number, bank card expiration date, visual cryptogram, etc.);
– Data relating to transactions carried out on our websites and directly within our establishments;
– Data relating to the management of the customer relationship, as well as data necessary for loyalty-building activities, prospecting, studies, surveys, and promotional campaigns;
– Data relating to the organization and processing of contests, lotteries, and any promotional operations;
– Geolocation data.
The collection of information regarding minors will be limited to their surname, first name, nationality, and date of birth, and may only be transmitted by a legally competent adult. Consequently, it is your responsibility to ensure that your children do not transmit any personal data to us without your authorization.
3. Purposes of data processing
The processing of personal data that you provide to us via the website, mobile site, mobile applications, or any other medium may serve some or all of the following purposes:
– Adapting and improving our services (satisfaction surveys, complaint management, etc.);
– Managing our relationship with prospective clients (prospecting, solicitations, etc.);
– Organizing contests, lotteries, or any promotional operations;
– Complying with our legal obligations (police registration forms, etc.);
– Securing and improving your use of our website;
– Managing your requests for access, rectification, and objection;
– As a guarantee for room reservations.
4. Data recipients
The personal data you provide to us via the website, mobile site, and mobile applications may be transmitted, within the limits of their respective duties:
– To the staff of BOUTIQUE HOTEL ENTRAIGUES (Sales Department, Revenue Management & Web Department, IT Department, Communications Department, Operations Department, Legal Department, Finance Department, Development Department, etc.)
– To authorized service providers and partners of BOUTIQUE HOTEL ENTRAIGUES (banks, IT subcontractors, OTAs, lawyers, etc.) who are required to implement strict confidentiality and data protection measures,
– To competent authorities in accordance with a legal obligation or a legal request issued by a public authority.
In any event, the information collected via our website is used and communicated externally solely for the purposes detailed above or to comply with legal and regulatory obligations.
5. Retention period
The personal data we collect from our customers will not be retained beyond the period strictly necessary for the management of the customer relationship.
6. Social networks
If you use social media features (Instagram, Facebook, Google+, LinkedIn, etc.) on our website, and given the data sharing this entails, the providers of these social media platforms may send us information about you that you have chosen to make public during your registration, in accordance with their respective privacy policies. You can modify your corresponding privacy settings and preferences on the websites of said social networks if you wish to stop this data sharing. We invite you to review the privacy policies of these social networks to understand the purposes for which they use the browsing information they collect through these application buttons, particularly for advertising purposes.
7. Customer remedies and rights
In accordance with the provisions of Articles 15 to 21 of EU Regulation 2016/679 of the European Parliament of April 27, 2016 (GDPR), the Customer has the right to access, rectify, erase, restrict, port, and object to their data.
You may exercise this right by contacting our establishment at the email address: info@hotel-entraigues.com or by post at the following address: BOUTIQUE HOTEL ENTRAIGUES 8, rue de la Calade – 30 700 UZES.
If you notice any irregularity in the processing of your data, you may lodge a complaint with the Commission Nationale de l’Informatique et des Libertés ("CNIL").
Furthermore, the Customer is reminded that, in accordance with the law of March 14, 2014, they have the option to refuse direct marketing by a professional with whom they have no contractual relationship by registering on the website https://www.bloctel.gouv.fr/.