Terms of use
Book your stay in Uzès !
BOUTIQUE HOTEL ENTRAIGUES ****
Company name: SAS BALTHAZAR
Registered office: 8 rue de la Calade - 30700 UZES
RCS: 800 537 003
Intracommunity VAT number: FR 49 800 537 003
Corporate form: Simplified joint stock company
Hosting
The Site is hosted on the servers of o2switch
Head office: Chem. des Pardiaux, 63000 Clermont-Ferrand
Editorial content
The Site offers editorial content (hotel, rooms, etc.) for information purposes only. This content should be taken as food for thought. Users are invited by the Editor to use this information with a critical mind and discernment.
Hyperlinks to third-party sites
The Site provides hypertext links to websites published by third parties. The inclusion of such links does not imply the Publisher's approval of the content of said sites. The Editor cannot permanently check the content of said sites, and therefore cannot guarantee: the accuracy, reliability, relevance, updating or exhaustiveness of their content; their access and proper technical operation. Consequently, the Editor cannot be held liable in the event of a dispute between a site referenced on the Site and a User. Only the publishers of the sites referenced on the Site may be held liable.
Protection of privacy and personal data
The Site collects personal information provided by Users when they visit the Site. This information is used : The establishment of general statistics on traffic on the Site; The sending to e-mail addresses provided by Users of replies, various information or announcements from the Publisher. The collection and processing of personal information on the Internet must respect the fundamental rights of individuals. Consequently, the Publisher is committed to a processing policy that complies with law no. 2004-575 of June 21, 2004 on confidence in the digital economy. All Site users have the right to access, modify, rectify or delete their personal data. They may exercise these rights by contacting the Publisher using the contact details given at the top of the page. To facilitate the exercise of these rights, Site Users may unsubscribe by clicking on the unsubscribe hypertext links present on the e-mails sent. Computers connecting to the Site's servers receive on their hard disk one or more files in very light text format, commonly known as "cookies". Cookies record information relating to browsing on the Site by the computer on which the cookie is stored (pages consulted, date and time of consultation, etc.). They make it possible to identify successive visits from the same computer. Persons connected to the Site are free to oppose the recording of cookies. To do so, they can use the corresponding functions on their browser. However, the Publisher draws the attention of Users to the fact that, in such a case, access to certain Site services may be impaired or even impossible.
Exchange security
The Publisher undertakes to take all legal and technical measures to ensure the security of exchanges. In this respect, the Publisher undertakes to use its best endeavors to prevent any misappropriation of data, and to comply with all applicable regulations. Nevertheless, Site Users are aware of the technical characteristics of the Internet network and the associated risks. Consequently, the Publisher cannot guarantee its Users that data exchanged via the services offered by the Site will not be fraudulently harvested by third parties.
Intellectual property rights
The Publisher holds rights to certain data protected by the French Intellectual Property Code. This applies in particular to its brand(s), graphic charter and database. Consequently, the use offline or online, free of charge or against payment, of all or part of these data without the express consent of the Publisher is prohibited.
Service availability
The Publisher has a best-efforts obligation in terms of service accessibility, and has put in place the necessary structures to make the Site accessible 7 days a week, 24 hours a day. Nevertheless, the Publisher may suspend access without notice, in particular for maintenance and upgrading purposes. The Publisher is in no way responsible for any prejudice that may result for the User or any third party. The Publisher may at any time delete all or part of its Services or modify their content, in particular for technical reasons, without prior notice. The Publisher reserves the right to refuse, unilaterally and without prior notice, any User access to all or part of the Site. Such a decision may in particular be taken in the event of non-compliance with the terms of the present text by a User.
Applicable law
This text is subject to French law. The Publisher reserves the right to amend the terms, conditions and disclaimers at any time.
Terms and Conditions of Sale and Cancellation
The standard B&B rate includes accommodation and breakfast.
Tourist tax is always an additional €2.50 per adult per day.
No payment is required at the time of booking, but a credit card number
is required to guarantee and confirm the booking. The credit card will not be charged
. The balance is payable on site on arrival.
Conditions of cancellation and sale :
STANDARD B&B RATE
1) For bookings from September 1st to June 30th inclusive: Cancellation free of charge up to 24 hours before arrival date. In the event of cancellation or no-show on the day of arrival: 100% of the first night's stay will be charged (excluding taxes).
2) Please note, for bookings from JULY 1st to AUGUST 31st inclusive: Cancellation free of charge up to 7 days before arrival date. In the event of cancellation or no-show less than 7 days before arrival: 100% of the total amount of the reservation will be charged (excluding taxes).
3) Payment methods accepted: Visa, Eurocard/Mastercard, American Express, UnionPay, Cash, Holiday vouchers.
4) Taxes : Rates are subject to the VAT rate in force on 01/07/2014. They are indicative and may be subject to change.
NON-REFUNDABLE PROMOTIONAL RATE
The non-refundable promotional rate includes accommodation and breakfast.
Tourist tax is always €2.50 per adult per day.
Full prepayment by credit card on confirmation of booking.
1) Reservations at the promotional rate are non-cancellable, non-refundable, non-modifiable
and require full prepayment at the time of booking.
2) Specific conditions of sale:
3) The total price of the reservation will be debited at the time of booking.
4) In the event of cancellation, no refund will be made.
5) Cancellation conditions - NON-REFUNDABLE / NON- CANCELLABLE, Non
Modifiable.
6) Full prepayment at time of booking: 100% of the total amount excluding taxes is debited at
booking.
7) The credit card used for prepayment will be requested on arrival
at reception.
8) In the event of early departure or no-show at the hotel, the full amount of the stay
will be due, no refund or modification will be possible for any reason
.
9) Taxes : Rates are based on the VAT rate in force on 01/07/2014. They are
indicative and may be subject to change.
PROMOTIONAL OFFERS
LE BOUTIQUE HOTEL ENTRAIGUES may make promotional offers on its site, relating to accommodation services provided on a specific date or according to a specific periodicity, for which no cancellation is possible (article L121-20-4 of the French Consumer Code). The promotional offers of the BOUTIQUE HOTEL ENTRAIGUES are not cumulative.
COFFRET - BON CADEAUX
The conditions of the 'Coffrets' and 'Bon Cadeau' offers are assimilated to the general conditions of sale and respect the same cancellation conditions as the non-refundable, non-cancellable promotional offers. Reservations for these offers are only confirmed to the customer by e-mail after validation. THE CARD or 'gift voucher' MUST BE RETURNED TO THE PROVIDER ON THE DAY OF ARRIVAL. Failing this, the stay will be settled at the normal rate and payment conditions.
RESERVATION MODIFICATION
Any reservation modification must be requested directly from our establishment, either by post or by email info@hotel-entraigues.com. This request for modification will only be effective once LE BOUTIQUE HOTEL ENTRAIGUES has confirmed its acceptance by email.
CANCELLATION BY LE BOUTIQUE HOTEL ENTRAIGUES
In the event of cancellation by the owner, in the event of force majeure, the owner will refund the sums collected or issue a credit note valid for 1 year, on the date N+1 noted on the credit note.
INSURANCE
The hirer certifies that he/she is covered by civil liability insurance.
CHAMBERS AVAILABLE
From 3:00 pm to 9:00 pm.
ROOM CLEARANCE
At 10:00 am.
BREAKFAST HOURS
Breakfast is served only in the dining room, in the breakfast room, from 7:00 to 9:30 a.m.
PETS
Pets are allowed in the rest of the establishment, under the care of their owners to ensure the discretion of all our guests. No pets are to be left unattended in the rooms or on the premises.
EXCEPTION: Only the Prestige suite, 75 m2, is pet-free.
RESPECT FOR THE PLACE
The kitchen, areas not shown or private areas are not left at the free disposal of guests.
The Panoramic Terrace and the pool area may not be used for picnics or parties.
The Panoramic Terrace on the 4th floor closes from 10 p.m. to 9 a.m., and the pool area closes from 9 p.m. to 9 a.m.
All parts of the hotel are strictly non-smoking areas. The same applies to all rooms.
However, there is a tolerance zone on the Panoramic Terrace and at the Swimming Pool.
CHILDREN
Children at the BOUTIQUE HOTEL ENTRAIGUES are the sole responsibility of their parents. The swimming pool is not supervised. The same applies to the panoramic terrace on the 4th floor.
For the peace of mind of our guests, babies are accepted (with cots) in rooms only.
ART OF LIVING
All guests are asked to observe a certain art of living to ensure the tranquillity of the premises and the comfort of guests. In addition, guests are asked not to smoke in the establishment, in the rooms or at the windows, and not to light candles. The customer undertakes to return the rooms in perfect condition at the end of the stay, and to declare and assume financially any damage for which he/she may be responsible.
PERSONAL EFFECTS
LE BOUTIQUE HOTEL ENTRAIGUES declines all responsibility in the event of theft, loss or damage to personal effects belonging to its customers in the Hotel and in the Garage of the Boutique Hôtel Entraigues. If any belongings are left in the room at the end of the stay, they can be sent to the person concerned, at their request and expense.
SECURITY
Only guests staying at the BOUTIQUE HOTEL ENTRAIGUES are authorized to use the communal areas and the swimming pool and panoramic terrace on the 4th floor. From 21:00, the pool is no longer accessible and the pool door is closed.
MEDIATOR
In accordance with article L. 121-21-8 12° of the French Consumer Code, the customer is reminded that he/she does not have the right of withdrawal provided for in article L. 121-21 of the French Consumer Code.
The Conditions of Sale for the rate booked specify the terms and conditions for cancelling and/or modifying the reservation.
In the event of a complaint, the customer may refer the matter to the management of the Boutique Hôtel Entraigues. The latter has 30 days to respond.
In the event of a dispute, and failing a satisfactory response from the Boutique Hôtel Entraigues, the customer may also refer the matter to the Médiateur du Tourisme et du Voyage, to which the professional is answerable.
The Mediator can be contacted via the online form or by post (by downloading the PDF form from the website).
Contact details and how to contact the Mediator are available on his website: www.mtv.travel.
ATTRIBUTION OF JURISDICTION
The present contract is governed by French law.
All disputes to which the present contract may give rise, concerning its validity, interpretation, performance, termination, consequences and consequences thereof, shall be submitted to the competent courts under the conditions of common law. The competent court will be that of Nîmes-Gard.
Privacy policy
Cookie policy
1. What is a cookie?
A cookie is a text file placed on the hard disk of your terminal (computer, tablet, cell phone or any other device optimized for the Internet) when you consult online content or advertising. This cookie file can only be read by its issuer. During its period of validity, it enables its issuer to recognize the terminal concerned each time this terminal accesses digital content containing cookies from the same issuer. The cookie does not identify you personally, but only your terminal's browser.
2. Types of cookies
There are different types of cookies:
Session" cookies, which disappear as soon as you leave the browser or site;
Permanent" cookies remain on your terminal until their lifetime expires, or until you delete them using your browser's functions.
However, cookies are anonymous and are in no way used to collect personal information.
3. Our use of cookies
We use cookies and other tracking devices to facilitate navigation on our website and optimize your experience.
Functionality cookies are used to adapt our websites to your terminal's display preferences (language, currency, display resolution, operating system used, configuration and parameterization of site page display according to the terminal you are using and its location, etc.).); to memorize certain information you enter on our websites in order to facilitate and personalize your future browsing (for example, displaying your first and last names if you have a user account and have identified yourself); to enable you to access your personal areas more quickly by memorizing identifiers or data you have previously entered.
The purpose of audience tracking cookies is to improve your browsing comfort by helping us to understand your interactions with our sites (most frequently visited pages, applications used, etc.); these cookies may be used to produce statistics, or to test different displays with a view to improving the interest and ergonomics of our services.
When you browse our website, advertising cookies will be placed on your computer to understand your interests. Our display advertising partners may then enable us to serve you retargeting ads on other sites based on your online activities on our website. The techniques used by our partners do not allow us to collect personal information such as your name, e-mail address, postal address or telephone number.
4. Cookie deactivation
You can accept or reject cookies from all the websites you visit by changing the settings in your web browser. The configuration of each browser is different. It is described in your browser's help menu, which will tell you how to modify your cookie settings.
Personal data
Our privacy policy and how to exercise your RGPD rights
Privacy policy.
Within the framework of the General Data Protection Regulation (known as "RGPD"), Boutique Hôtel Entraigues has adopted a policy for the protection of Customers' personal data materialized by this Charter.
It is applicable to the company Boutique Hôtel Entraigues as data controller.
1. Data controller
Personal data are collected by the company: SAS BALTHAZAR / BOUTIQUE HOTEL ENTRAIGUES with a capital of 8.000,00€ whose head office is located at 8, rue de la CALADE 30 700 UZES - FRANCE, registered at the RCS of Nîmes under the number 800 537 003.
2. Collected data
We collect and process the following data:
- Your identity (title, surname, first names, address, telephone numbers, e-mail address, date of birth, IP address). A copy of an identity document may also be kept as proof of the exercise of a right of access, rectification or opposition, or to meet a legal obligation;
- Your navigation data ;
- Data relating to your means of payment (bank details, cheque number, credit card number, expiry date of credit card, visual cryptogram, etc.);
- Data relating to transactions carried out on our websites and directly within our establishments;
- Data relating to the follow-up of the commercial relationship, those necessary for the realization of actions of development of customer loyalty, canvassing, study, survey and promotion;
- Data relating to the organization and processing of contests, sweepstakes and promotional operations;
- Geolocation data.
The collection of information on minors will only concern their surname, first name, nationality and date of birth and can only be transmitted by a legally capable adult. Consequently, it is your responsibility to ensure that your children do not send us any personal data without your authorization.
3. Data processing purposes
The processing of personal data that you communicate to us on the website, mobile site, mobile applications or any other medium may have all or some of the following purposes:
- Adapt and improve our services (satisfaction surveys, complaints management, etc.) ;
- Manage our relationship with prospects (prospecting, solicitations, etc.);
- Organize contests, lotteries or any promotional operations;
- Comply with our legal obligations (Police record, etc.);
- To secure and improve your use of our website;
- Manage your requests for access, rectification and opposition rights;
- As a guarantee for room reservations.
4. Data recipients
The personal data you communicate to us on the website, mobile site and mobile applications may be transmitted, within the limits of their respective responsibilities:
- To the BOUTIQUE HOTEL ENTRAIGUES staff (Sales Department, Revenue Management and Web Department, IT Department, Communications Department, Operations Department, Legal Department, Finance Department, Development Department, etc.)
- Service providers and authorized partners of BOUTIQUE HOTEL ENTRAIGUES (banks, IT subcontractors, OTA, lawyers, etc.) who are required to implement strict confidentiality and data protection measures,
- To the competent authorities in accordance with a legal obligation or a legal request from a public authority.
In any case, the information collected through our website is only used and communicated externally for the purposes detailed above or to meet legal and regulatory obligations.
5. Shelf life
The personal data we collect from our customers may not be retained beyond the period strictly necessary to manage the commercial relationship.
6. Social networking
If you use features linked to social media (Instagram, Facebook, Google +, LinkedIn, etc...) on our website, and given the data sharing this implies, the providers of these social media may send us information about you that you would have chosen to make public when you registered, which depend on their respective privacy policies. You can change your privacy settings and preferences on the websites of these social networks if you wish to stop this data sharing. We invite you to consult the privacy protection policies of these social networks in order to learn about the purposes for which they may use the browsing information they may collect through these application buttons, particularly for advertising purposes.
7. Customer rights and remedies
In accordance with the provisions of Articles 15 to 21 of Regulation EU 2016/679 of the European Parliament of April 27, 2016 (RGPD), the Customer has a right of access, rectification, deletion, limitation, portability and opposition.
You can exercise this right by contacting our establishment at the following e-mail address: info@hotel-entraigues.com at the following postal address: BOUTIQUE HOTEL ENTRAIGUES 8, rue de la Calade - 30 700 UZES.
If you notice any irregularity in the processing of your data, you may lodge a complaint with the Commission Nationale de l'Informatique et des Libertés ("CNIL").
In addition, Customers are reminded that, in accordance with the law of March 14, 2014, they have the option of refusing to be canvassed by a professional with whom they have no contractual link by registering on the https://www.bloctel.gouv.fr/.sont consultables website.